1. When registering my domain name through Domainsselect.com, will I own the domain name, or will Domainsselect.com have partial rights to the name?
2. What kind of characters can a domain name include?
3. What is the maximum length of a domain name?
4. Do you register domain names other than .com/.net/.org?
5. How do I register .gov, or .edu domains?
6. How long does it take for my domain name to become active once I have registered it?
7. When I register a domain name, will I get a "domain reserved" page?
8. How will I know when my domain name comes up for renewal?
9. Can I renew my domain name for additional years at any time, or do I need to wait until my domain is about to expire?
10. Does Domainsselect.com send out email to customers other than email specifically related to my account? Does Domainsselect.com sell or publish my email address?
11. I would like to keep my mailing address, phone number, and email address private. Can I prevent this information from being displayed when people use "whois" to query my domain name?

1. What happens when I "lock" my domain?
2. Can I lock and unlock my domains in bulk?
3. Can I change the URL forwarding, email forwarding, frame forwarding, IP forwarding, or MX records for my domains in bulk?
4. Can I view the expiration dates, value-added services and nameservers used by my domains in bulk?
5. Can I see a list of all of my active domains?

1. I have decided that I do not want my domain name. Can I get a refund?
2. I misspelled the domain name when I registered. Can I change the spelling of my domain name?
3. I accidentally registered my domain name for 10 years; I only meant to register for 2 years up-front. Can I change the initial registration period?
4. I can't login to my Domainsselect.com control panel.
5. Why doesn't my domain expire EXACTLY 1 year later? I seem to have lost a day.

1. How do I update the contact information for my domain name?
2. How do I make changes to my NIC handle?
3. How do I point my domain name at my web hosting company? How do I update my domain name's nameservers?
4. I have multiple domain names and passwords at Domainsselect.com. Can I combine them so that all domain names are managed under a single account?
5. I have multiple domain names in one account at Domainsselect.com. Can I split off domain names into a new account with a new password?

When registering my domain name through Domainsselect.com, will I own the domain name, or will Domainsselect.com have partial rights to the name?

Domain names purchased through Domainsselect.com are owned by the
registrant that you list when purchasing the domain name. See the domain registration agreement and domain dispute resolution policy for details, including exceptions regarding chargebacks, bounced checks, and domain disputes.

What kind of characters can a domain name include?

A domain name can include alpha-numeric characters (0-9, A-Z) and hyphens. They can not begin with a hyphen. Domain names are not case sensitive.

What is the maximum length of a domain name?

A domain name can be up to 63 characters long, not including the 4 characters used for the .TLD (".com", ".net", or ".org").

Do you register domain names other than .com/.net/.org?

Yes, Domainsselect.com registers domain names in the .com/.net/.org TLDs as well as the .tv, .ws (WebSite), .biz, .info, .name, .us, .cc, .bz and .nu TLDs. To register other types of domains, you must visit the appropriate country's NIC, which you can find at http://www.norid.no/domreg.html.

How do I register .gov, or .edu domains?

To register ".gov" domains, please visit http://www.nic.gov/. These domains are reserved for U.S. government agencies.

To register ".edu" domains, please visit http://www.networksolutions.com/. These domains are reserved for four-year accredited universities.

How long does it take for my domain name to become active once I have registered it?

It normally takes 24-48 hours for your domain name to become fully functional and appear in the whois and NSI Registry databases. Even though the domain name is not instantly operational, it is instantly registered -- you own the domain name immediately-- and no third party is able to register your domain name during the initial 24-48 hours.

To verify that your domain has been successfully registered, you can "search" for your domain through the Domainsselect.com website. By clicking on the "more detail" link, the system will display the organizational and administrative contacts for the domain name.

When I register a domain name, will I get a "domain reserved" page?

Every domain name registered through Domainsselect.com receives a free "domain reserved" page which contains the domain name and the Domainsselect.com logo. This page is not customizable.

Your domain name will display the "domain reserved" page until you login to your control panel and change your domain name's nameservers or URL forwarding options.

How will I know when my domain name comes up for renewal?

Domainsselect.com will notify you by email and regular postal mail approximately 45 days before your domain name expires. A final notice will be sent approximately 15 days before the domain name expires.

In the event that payment is not received by the domain expiration date, the domain will be deactivated. If payment has still not been received within 30 days following the expiration date, the domain name will be deleted and will become available for registration by any 3rd-party.

It is important that you keep your contact information current and accurate so that renewal notices and invoices reach the correct person in a timely fashion.

Can I renew my domain name for additional years at any time, or do I need to wait until my domain is about to expire?

Domain name registration periods can be extended at any time up to 10 years in the future. To extend your registration term you can log into your control panel and click on the "Renew domains" link.

Does Domainsselect.com send out email to customers other than email specifically related to my account? Does Domainsselect.com sell or publish my email address?

At Domainsselect.com, we respect your privacy. Domainsselect.com will not send you any email that is not requested or required. Nor will Domainsselect.com sell or publish your email address or contact information, except in accordance with ICANN regulations.

ICANN requires registrars to share some of the information that you provide with registry administrators, escrow agents, auditors, whois service providers, other registrars, through the public whois database, and to ICANN itself. We are also required to have a bulk whois database that lists your domain, unless you opt-out. The default setting on all Domainsselect.com domains is opt-out.

To opt-in to our bulk whois database, login to your control panel and select “Account Preferences” in the Account Management section.

Please see the domain registration agreement and personal data statement for additional information.

I would like to keep my mailing address, phone number, and email address private. Can I prevent this information from being displayed when people use "whois" to query my domain name?

As a condition of domain name registration, your contact information (including mailing address, phone number, and email address) must be made available to the public both via our website and whois server.

Domainsselect.com recently added the preference to hide your email address from solicitors, marketers and spammers. Using this option, your email address is hidden from the whois database. In it’s place, a “proxy address” is shown (@emailaddressprotection.com) and mail is forwarded from the proxy address to your own email account. You can then select the number of days until the address expires. This protects you from unwanted messages you would otherwise receive.

To hide your email address, login to your control panel and select “Account Preferences” in the Account Management section.


It is your responsibility to keep this information current and accurate. Providing inaccurate or false information is a violation of the registration agreement and may lead to suspension or termination of your domain name registration.

Please see the domain registration agreement which describes the information made public in accordance with ICANN regulations

What happens when I "lock" my domain?

Locking a domain adds an additional step of security if you wish to make any changes to your domain. It prevents you from accidentally changing records, such as nameservers and contact information, without first unlocking the domain. It also automatically rejects requests to transfer the domain away from our registrar at the registry level.

Locking a domain does not prevent someone from unlocking the domain and making changes from within the control panel. Your most important security measure should always be to not share your password with anyone and to change it periodically.

Can I lock and unlock my domains in bulk?

If you have 10 or more domain names in an account with Domainsselect.com, you can lock and unlock them in bulk with a single process.

After logging into to your Domainsselect.com control panel, select "Bulk Changes" (under the heading "Bulk Operations").

Locking a domain adds an additional step of security if you wish to make any changes to your domain. It prevents you from accidentally changing records, such as nameservers, without first unlocking the domain. It also automatically rejects requests to transfer the domain away from our registrar at the registry level.

Please keep in mind that locking a domain does not prevent someone from unlocking the domain and making changes from within the control panel. Your most important security measure should always be to not share your password with anyone and to change it periodically.

Can I change the URL forwarding, email forwarding, frame forwarding, IP forwarding, or MX records for my domains in bulk?

If you have 10 or more domains in a Domainsselect.com account, you can make bulk changes by logging into your Domainsselect.com control panel, locating the "Bulk Operations" section, then clicking "Make changes in bulk."

By default, every active domain in your account will be listed; from there, you can edit the list to include which domains you want to change and select the option that you would like to change.

Can I view the expiration dates, value-added services and nameservers used by my domains in bulk?

If you have 10 or more accounts in a Domainsselect.com account, you can view this information in bulk.

Log into your Domainsselect.com Control Panel and then click on "Bulk Domain View" (underneath the heading "Bulk Operations").

Can I see a list of all of my active domains?

If you have 10 or more domains in an account at Domainsselect.com, you can view a text list of all of your active domain names.

After logging into your Domainsselect.com control panel, click on the link "Text List of Active Domains" (under the heading "Bulk Operations"). The domains listed will be all of the domains currently registered with Domainsselect.com; they will not include expired/deleted domains, domains that have not completed the transfer process, or suspended domains.

I have decided that I do not want my domain name. Can I get a refund?

In some cases, Domainsselect.com may offer a 5-day grace period which allows you to cancel, correct a misspelling, change your domain name, or change your domain name registration term for your .com, .net or .org domain name. If the option is available it will appear in your domain control panel.

I misspelled the domain name when I registered. Can I change the spelling of my domain name?

In some cases, Domainsselect.com offers a 5-day grace period which allows you to change your .com, .net or .org domain name (misspelling or otherwise).

To make this change, please contact our support center and we will correct the misspelling for you.

Changes to your domain name (misspelling or otherwise) can not be made after the 5-day grace period.

I accidentally registered my domain name for 10 years; I only meant to register for 2 years up-front. Can I change the initial registration period?

In some cases, Domainsselect.com offers a 5-day grace period which allows you to change the initial registration period for your domain name.

To make this change, please contact our support center and we will change the registration period for you.

Changes to your registration term can not be made after the 5-day grace period.

I can't login to my Domainsselect.com control panel.

Please make sure you are typing your complete domain name (including ".com", ".net", or ".org"). Do not include the "www." in front of the domain name.

Also, please insure that you are typing your password correctly. Keep in mind that passwords are case sensitive. If you have forgotten your password, please contact a Domainsselect.com customer care representative for assistance.

Why doesn't my domain expire EXACTLY 1 year later? I seem to have lost a day.

Each time a domain is renewed, the registry calculates the domain expiration based on the original creation date. The registry periodically makes changes and corrections to their formula for calculating domain name expiration dates (for example, to accurately handle leap years, etc.) These changes take effect upon the next renewal when the expiration date is re-calculated.

Domainsselect.com deals only in "whole years"; Domainsselect.com tells the registry to register for "2 years" or renew for "1 year"; the registry then performs the calculation based on the original creation date for that domain. All registrars are subject to the same calculation method.

The registry's algorithm for calculating expiration dates includes several "quirks". Specifically, the system is based on a 365-day system, which means that leap days actually "reduce" your registration term by one day.

How do I update the contact information for my domain name?

First, log into your Domainsselect.com control panel, select 'Change Contact Information' and choose the contact that you would like to change. Then, make the appropriate changes, update, and confirm.

The Domainsselect.com control panel allows you to update one contact at a time, or to change all of your contacts at once.

How do I make changes to my NIC handle?

To make changes to your contact information, simply login to your Domainsselect.com control panel and update the appropriate contact(s).

Domainsselect.com uses an online control panel system which is easier to use and more reliable than the NSI handle-based system.

If you do need to update your NIC handle with Network Solutions, please visit their website at http://www.networksolutions.com/.

How do I point my domain name at my web hosting company? How do I update my domain name's nameservers?

First, contact your hosting company to determine their preferred nameservers (this will often be NS1.COMPANYNAME.COM and NS2.COMPANYNAME.COM). Once you have this information, simply login to your Domainsselect.com control panel and update your domain name's nameservers by choosing the "Nameservers" link.

I have multiple domain names and passwords at Domainsselect.com. Can I combine them so that all domain names are managed under a single account?

To combine multiple Domainsselect.com accounts, please log into your Domainsselect.com control panel, locate the "Account management" section, then choose "Consolidate accounts."

Please remember that all domains sharing an account must have the same administrative contact. This policy is in place for your security, in order to prevent unauthorized access to your domain name collection.

I have multiple domain names in one account at Domainsselect.com. Can I split off domain names into a new account with a new password?

To split domain names from one account into multiple Domainsselect.com accounts, please log into your Domainsselect.com control panel, locate the "Account management" section, then choose "Split account."

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